Tag Archives: ux

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The ABC of Usability Part 11

The latest instalment in our monthly list of User Experience terms and definitions.

Each month, we are adding new terms to our existing glossary of Usability and UX definitions; terms we deem useful, interesting or – hopefully – a mixture of the two!

Discover new terms, learn more of the ones you thought you knew and find out interesting, little known, details.
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Wanted: Customer Satisfaction Intern

Are you a great fit for Usabilla?

√ I love to work in a fast-growing startup
√ I’m motivated & eager to learn
√ I have an outgoing personality
√ I love new challenges

We are looking for a full time Customer Satisfaction intern. Are you passionate about building new relationships? And do you want to join a team that is both product and service focussed? Do you dare to provide support for the big players, such as Booking.com, Vodafone, and T-mobile?
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Optimising Your Mobile Site

In today’s world, desktop and laptop PC sales are virtually in free fall.

The reduction in sales of these traditional computers has been a direct consequence of the rise in tablet, phablet, and smartphone ownership. It is with smartphone in hand that most people today are surfing the web whilst on the go. Train travels and bus rides are no longer the monotonous experiences they once were – where once eyes would have been focused out of the window, they are now drawn to the glass screens of their devices.
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Our 5 Favorite UX Articles (November 2013)

There’s a chill in the air as we brace for inevitable snowy onslaught. The heating has been cranked up, that Coca Cola advert is on TV again, and we’re beginning to draw up our new year’s resolutions. November is drawing to a close. It’s Christmas from here on in.

Not to worry, we’ve brought together our favourite UX articles of the last month to provide some relief from the thought of that Jolly fellow and the turn of yet another year.

With so much quality content out there, we’ve compiled November’s best 5 articles we feel are interesting, invaluable or otherwise a must read for anyone with an interest in UX.
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2013_11_faces_featured Design

The Effect of Human Faces in Web Design

Human faces are very powerful. User Experience designer Aarron Walter describes in his book Designing for Emotion why we appreciate human faces so much. He explains that we are constantly exploring the world around us by looking for something familiar. Familiarity gives us a feeling of comfort and reassurance.

“When we see a face, we are automatically triggered to feel something or to empathize with that person. If we recognize content on a website — such as a problem, dilemma, habit or whatever else — we feel connected and understood.” (Not Just Pretty: Building Emotion Into Your Websites by Sabina Idler)
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3 Things Every Ecommerce Business Should User Test

When it comes to ecommerce, the minor details relate to major consequences. The whole existence of these sites relies on their customers, their visitors. Ensuring these visitors not only convert, but continually return to convert is key to their business. Conversion rates are the key metric through which an ecommerce site can gauge their success. Maintaining these are as high as possible are key to happy customer and a happy company. Affected by all manner of adjustments to layout, process and speed; it is essential to find which of these issues are holding back the website, and fix them pronto.
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Contact Pages – Good vs Bad

A thought-through contact section or page is critical to the success of your website. Why? Simply because visitors – be it your current or potential clients – will more than likely want to contact you at some point. And when they do, you better make it a positive experience for them. Even though your interaction is probably going to be mediated, it is important to make your visitors feel welcome, understood, and appreciated.
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uytre How-tos

All about Conversion Rates

Conversion rates are an essential statistic for website owners. You need to know how many customers are of value to you: such as buying a product or subscribing to your newsletter. The conversion rate is this number compared to the number of people visiting your website; often expressed as a percentage.

Low conversion rates are akin to a shop where everyone walks around to look at your displays, but don’t actually buy anything. The counter is empty and your till is gathering dust.
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Screen-shot-2012-06-27-at-3.45.33-PM Design

The ABC of Usability Part 10

The latest installment in our monthly list of User Experience terms and our first milestone as we hit our 10th edition!

Each month, we are adding new terms to our existing glossary of Usability and UX definitions; terms we deem useful, interesting or – hopefully – a mixture of the two!

Discover new terms, learn more of the ones you thought you knew and find out interesting, little known, details.
Read the rest of this entry »

flat_heros_01 Links

Our 5 Favorite UX Articles (October 2013)

The days are getting shorter, the nights longer and the clocks have now retreated an hour. With leaves scattered all over, autumn is well and truly here
Not to worry, we’ve brought together our favourite UX articles of the last month to provide some relief from the thought of winter.

With so much quality content out there, we’ve compiled 5 articles we feel are interesting, invaluable or otherwise a must read for anyone with an interest in UX.
Read the rest of this entry »