UX interview - The Usabilla Blog

Everything You Always Wanted To Know About Interviewing Users

on May 7, 2013 / by Steve Portigal / 33 Comments

How difficult can it be to ask users the right questions? Why is the kind of user I interview so important? And what are the ways that the interviewer can influence the conversation?

There are more than enough questions that we should ask ourselves about interviewing users before we go out there and ask people all sorts of questions. Today, you get the chance to ask me anything you could possibly want to know about interviewing users. And when I say anything, I mean anything!
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UX Videos

Interview With Giff Constable, Managing Director At Neo

on April 18, 2013 / by Tomer Sharon / No Comments

The seeds for this interview were planted when Giff Constable, a Managing Director at Neo NYC and a co-organizer of the Lean Startup meetup in New York, witnessed a heated online discussion I have had with UX practitioners. We argued about working with startups and why I thought a startup does not need a UX person. Giff took my side and we agreed we should meet and talk. The result of this pact is in front of you.
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UX Videos

Interview with Jesse James Garrett, Author Of The Elements of User Experience

on March 28, 2013 / by Tomer Sharon / No Comments

When I recently visited Adaptive Path in San Francisco, I sat down with Jesse James Garrett, co-founder and Chief Creative Officer, AKA author of the great book, The Elements of User Experience. We talked about getting buy-in for UX research.
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UX Videos

Interview With Steve Portigal, Author Of The Book ‘Interviewing Users’

on February 27, 2013 / by Tomer Sharon / No Comments

Steve Portigal is a principal at Portigal Consulting and an author of the book Interviewing Users (Rosenfeld Media, 2013). Steve and I talked about why it is so hard for people to do user research and how startups should approach it.
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UX Videos

Interview With Steve Krug, Author Of Two Best-Selling Books On Usability

on January 4, 2013 / by Tomer Sharon / 5 Comments

Steve Krug is known for authoring two best-selling books about usability: Don’t Make Me Think and Rocket Surgery Made Easy. Steve and I met at the Design and Usability Center at Bentley University in Waltham, MA, USA, and talked about why it is so hard for people to sponsor UX research. An interesting part was when we talked about writing usability testing reports and Steve shared his hate for writing (surprising, ha?) and his approach to reporting results to clients.
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