Tag Archives: UX design principles

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The 4 UX Principles Microsoft Forgot That Doomed Windows 8

This is a guest post by Ben Snyder

Microsoft has bet the future of Windows on a risky strategy of creating an operating system that works on both tablets and desktops. This seemingly smart strategy is doomed for a number of reasons, but mostly, they just forgot the basics.

They didn’t know their customer. They didn’t solve a problem. Their messaging is unclear and they ignored user research.
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