Tag Archives: usabilla

SAMSUNG Design

Pen & paper or screen: context switching in design

Which approach to design works best for you? Design is a delicate matter. It is not only a question of taste, but just as much a question of approach. How designers go about their work is highly personal. Almost every approach will be different. At the same time, there is one thing I see all good designers do. They use pen & paper and digital media interchangeably, and they know when to switch between the two.
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My time as an intern at Usabilla Announcements

My time as an intern at Usabilla

Suzanne helped Usabilla a great deal this summer. Her design skills proved invaluable, most of all in creating user flows and thinking about the user experience of our upcoming backend. It was great to have her as an intern, both on a professional and on a personal level! Suzanne was so kind to write a bit about how she experienced her time here, which you can read below. All the best Suzanne! — The Usabilla team

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Screen shot 2012-04-24 at 5.14.56 PM Design

Different Ways To Approach User Centred Design

User testing. Everyone knows it, everyone does it, or at least knows he should be doing it when creating user interfaces. Over time many different kinds of user testing, such as classic in-lab user testing, remote, or automated user testing, have evolved. They are all based on the same idea: user centred design. And they all have their advantages and their disadvantages. Let’s look into different approaches to user centred design and how the saying ‘many a little makes a mickle’ applies to automated remote user testing.

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Perfectly worded hyperlinks equals better usability and conversion Demo UX Cases

Perfectly worded hyperlinks equals better usability and conversion

A little while ago I devoted myself to the wording of hyperlinks. I set up a case study in order to find out if wording influences our users’ action, success rates, and their perception of our website. We tested three versions of the ‘About NESCAFÉ’ page, with generic, informative, and intriguing wording. Results show that generic and informative wording increased the chance of finding information, while the intriguing wording was more catchy and appealing.

Figure 1 - Informative version, interesting elements


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Screen shot 2013-01-02 at 10.44.06 AM Theory

Usability Testing With Children: A Lesson From Piaget

Children are becoming an increasingly important target group on the web. Good usability and high user experience are crucial aspects for a successful website. Early and repetitive user testing is the way to go. If we address children on our website, we need to focus on what they want. We need to include children as a target group in our user testing.

In this post I’d like to take a look at usability testing with different age groups. First, let’s have a look at the question-answer process to understand the importance of cognitive abilities. I will then briefly introduce Piaget’s theory of cognitive growth and explain how it can be useful for usability testing with children. What can we learn from a widely recognized scientist from the beginning of the twentieth century?

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The perfect hyperlink: choose your words carefully Demo UX Cases

The perfect hyperlink: choose your words carefully

People often don’t read webpages, but scan them. Good experience designers know this and take good care to provide the user with a clean headline and a prominent call to action. Great experience designers go a step further and adjust their copywriting and links to aid in the scanning. By striking a balance between informative and intriguing wording, people will be enticed to keep reading or explore the rest of the site. Some people will even do both!

Figure 1 - Subject of study - Nescafé

We wanted to test this for ourselves. How will users react to different worded hyperlinks in an otherwise identical website? Have a look at the remote test we have set up.

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img_3 How-tos

The Perfect Task: Optimizing Usability Tasks And Questions

Automated remote usability testing is a very simple and efficient way to gather feedback on digital interfaces – if done correctly. When you do usability testing automated AND remotely, it’s good to keep in mind that the participant is missing some common communication channels. You ask participants for feedback, but you can’t see their faces, while your participants can’t ask any questions to express discomfort or uncertainty. When you’re aware of these limitations you’re able to compensate for  it by carefully designing your test questions.

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Test before you spend: simple early stage user testing Design

Test before you spend: simple early stage user testing

An astonishing design, wide content, and innovative interactive elements might be of no use if not focused on the future user. The actual users foreknowledge, needs, and interests must be met to offer both a satisfying source of information and positive user experience. This sounds complicated, but really, user centred design is just a matter of the right approach. The key is to start user testing early…

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3 hours, 4 tools, 1 test: +19% conversion rate Demo UX Cases

3 hours, 4 tools, 1 test: +19% conversion rate

There are many many online tools out there that help you test and improve almost any aspect of your website. It can be very convenient to not only look at these tools separately, but to combine their advantages into one single test. Matthew Niederberger, a specialist when it comes to online optimization, shares his experience with such an ‘hybrid’ test case on his blog actualinsights.com. We are very happy to get some great insights about how Matthew set up a complete usabillity test in only three hours combining Usabilla with Wufoo, Kampyle, and Mailchimp. Aim of the test was to find out about users preferences for different design variations.

 

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