Tag Archives: Usabilla Live

featured Case Studies

Case Study: WE Fashion improve all round customer experience with Usabilla Live for Websites

  • “We get very diverse feedback – from compliments and suggestions, to complaints and checkout issues. The tool helps us to quickly act on negative user experiences and optimize our website to match our customers’ needs and expectations.”

– Matthijs Bionda, Online Marketeer at WE Fashion
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usabilla_live_devices Announcements

Record exposure of 2 Billion monthly displays for Usabilla Live

The team here at Usabilla has had an exciting 5 months. In September, we added focus to our efforts beyond Dutch borders, hiring country managers for France, Germany and the UK. A website redesign followed, adding both French and German language versions to cater for our ever growing international customer base.
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2013_live_examples_featured Theory

10 Easy Ways To Gain Targeted Insights Into The User Behaviour

When optimizing your website for more conversion, there are several factors that matter. Some things, such as the usability and accessibility of your content, can easily be tested and optimized before your site goes live. Then, after launch, there are lots of things that you can measure, such as where people come from, what pages they look at, how long they visit, or where they decide to leave you site.

These insights can be quite interesting and they can certainly help you improve your conversion — if you know how to interpret them. In order to take specific action on any analytical data, you need to understand why people act the way they do on your site. What are their goals? What is their motivation? Why do they leave without making a purchase?
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2013_live_announcement_featured2 Announcements

New: Targeted Online Research With Usabilla Live Campaigns

Last summer, we introduced our latest product Usabilla Live – a tool that allows you to gather real-time user feedback on your live website. We are excited to see that the tool has been met with enthusiasm by marketers, designers, usability & UX practitioners. We were able to overcome the common challenges of remote user research with live, visual, and most of all qualitative user feedback.

Now, it’s time for the next big step. Context-sensitive live feedback is great. It also inspired us to look into new ways to gather even more specific and targeted user feedback. After listening to the ideas and wishes of our customers, and countless hours of conceptual work, wireframing, and programming, we are happy to announce the release of an awesome new feature: Usabilla Live Campaigns.
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