What a year it was! While working on some very cool stuff we have to show you in 2012, we also have some time for introspection. Hereby an overview of our favorite articles. We had a lot of fun making
To provide some visual feedback with our report on the travel sector, Suzanne made an infographic about the user experience of airline sites. Click the image to see it in all it’s full-scale prettiness.
Summer finally hit Amsterdam. In the vacation high season we decided to devote our very first quarterly user experience report to the travel sector. We lined up a total of 18 travel sites in three different categories (hotels, airlines, and
How many times have you tried to book a ticket online and got frustrated by all the options and the cluttered information? Though travel sites embrace the importance of usability and constantly try to improve their sites, still they often
The international travel site Expedia (Alexa Rank 816) gets defeated by its competitors Hotwire, Priceline, and Travelocity on basic usability tasks. Expedia performed the worst in a usability showdown between the four major international travel sites. A total of 148
Have you ever booked a hotel at Expedia, Hotwire, Priceline, TraveloCity or another big travel site? We’re really curious if you found what you were looking for. Let’s compare the usability of these four travel sites in this usability showdown.