A little while back we invited you to ask anything you ever wanted to know about interviewing users. And you did. We gathered a bunch of very interesting questions and a lot of food for thoughts for all of us.
Tag: Steve Portigal
How difficult can it be to ask users the right questions? Why is the kind of user I interview so important? And what are the ways that the interviewer can influence the conversation? There are more than enough questions that
Steve Portigal is a principal at Portigal Consulting and an author of the book Interviewing Users (Rosenfeld Media, 2013). Steve and I talked about why it is so hard for people to do user research and how startups should approach it.