Tag Archives: release

usabilla_live_devices Announcements

Record exposure of 2 Billion monthly displays for Usabilla Live

The team here at Usabilla has had an exciting 5 months. In September, we added focus to our efforts beyond Dutch borders, hiring country managers for France, Germany and the UK. A website redesign followed, adding both French and German language versions to cater for our ever growing international customer base.
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Improvements in the test interface Announcements

Improvements in the test interface

One of our most important focus points is the usability of our own test interface. Participating in a Usabilla test must be simple, fun, and way more exciting than a standard survey. In the past year we’ve released about 15 iterations on our test interface. Each iteration was based on feedback from participants, users, and experts using Usabilla. We’ve just released a small update and we think this update solves the most important usability issues of our test interface.

Problem: Participants don’t have a clue that they can add notes.

Usabilla is primary a quantitative tool. Notes add a qualitative aspect to the tests and are of in many cases of great help to interpret test results.  If you run a test case with for example 250 participants and all those 250 participants add 20 points with notes, your ‘lean & mean’ test is probably no longer ‘lean & mean’. This is the reason why we focus on points as primary response and notes as secondary. Unfortunately in our previous releases we didn’t manage to find a good balance between these two interactions.

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Upgrade planned: Wednesday Dec 16th 9:00AM (GMT+1) Announcements

Upgrade planned: Wednesday Dec 16th 9:00AM (GMT+1)

Tomorrow morning at around 9:00 (GMT+1) we’re going to upgrade our servers. Unfortunately this will cause a few minutes downtime for all our customers. We’re launching a new Usabilla version, implement our paid plans and will add an extra server. If everything works out as planned we will only be down for a very short time span and our new release will be up and running at 9:00 AM (GMT+1). We will send out a newsletter to our customers after our release tomorrow, with more details on the update and paid plans.

Update: Analyze large numbers of notes Announcements

Update: Analyze large numbers of notes

We released an update of the analysis page today. This release contains some minor changes and makes it easier to analyze large numbers of notes. We’ve added a list of all your active notes at the bottom of the page and you can easily turn notes on and off. The icons for notes are now smaller and you can select the color of the icon (the same color as points).

We’ve also updated the export options. Our XML exports now contain all your data, including time per task (per participant) and average time per task. You can find the export options at the bottom of the test details.

Customize your tests, tasks and even more fun Announcements

Customize your tests, tasks and even more fun

A few moments ago we released a major update of Usabilla. We know for sure this new release will make usability testing with Usabilla even more easier for both you and your participants. We’ve improved the usability of our test interface and added some interesting new features to extend your testing possibilities.

A short overview of the most important new features in this release:

Easier feedback with an improved test interface

We’ve simplified the test interface for your participants. We’re sure the new interface makes it even easier to participate in a test and share feedback. We removed unnecessary clutter from the toolbar and combined points and notes. Users can simply add a point to answer your questions and attach a note to this point if they want to share some additional comments. Usabilla tests currently got an average conversion rate of more than 30 percent. With these new improvements we hope to improve the conversion of your tests even more.

Test interface: Add a note

Help participants by providing additional context per task

You can now add a short introduction for each task. This short intro can be used to provide some additional context for your participants.

Some examples:

  • You want to book a trip to Amsterdam in October. You’re searching for a hotel in the price range of 80 to 100 dollar. Where would you click to search a hotel?
  • We would love to know what you think of our new homepage. Please let us know what your think of this page. Click on the screen to add a note.

Give users some additional info for each task

Customize your introduction and thank-you page

Your tests need a clear introduction. You can now improve a test by customizing the introduction. You can use basic HTML for markup and some simple tags to automatically include page thumbnails, the number of tasks, etc. The Thank-You page can also be customized. This page is shown after a participant finished a test. You can use the page to thank your participants for their input or to point them to pages or forms.

Test interface: Add a note

Combine one-click-tasks and standard tasks in one test

A few weeks ago we launched ‘One-Click-Tests’. A one click tests is very simple test, where users can only use one point to answer a question. You can use this method for example to test first impressions or to measure the time it takes to accomplish a certain task. You can now combine one-click-tasks and standard tasks in one test. You can define for each task if it’s a standard or a one-click-task.

Add an introduction per task

Improved results and task timers

We gave the results page a small facelift. The layout of the page changed a bit and we added some new features to analyze your test results. You can use our selector to select a specific area of your page and check the stats for that area (how many users clicked in a specific area?). We now also track time per task. This helps you to compare different tasks and pages.

Test interface: Add a note

Upgrade your plan

We’re going to launch paid plans in the near future. We’ll offer different plans, varying in price between $49 and $950 per year.

You can continue to use Usabilla for free, but your reports will be limited to 25 participants per test.

Share interesting cases

Please let us know if you need any help with a test case or want to share your findings. We would love to learn from your questions and usability challenges.

Contact us by mail (info@usabilla.com), via Twitter (@usabilla) or leave message at our customer support page at GetSatisfaction (http://getsatisfaction.com/usabilla).

We need your feedback Announcements

We need your feedback

Last week we launched Usabilla in private beta and we’re very happy with all the attention and useful feedback we received the past days. At this moment we can only invite a limited number of users to our beta. But we promise to send out invites to all subscribers as soon as possible.
We’re working hard on some big improvements and new features and we will release a big update in about 4 weeks.
We could really use the feedback of our beta testers to improve our service. Please send your feedback to support@usabilla.com or post a message at http://getsatisfaction.com/usabilla.

Not signed up yet? Sign up for our private beta.