I believe that the user experience of mobile newspaper websites can be greatly improved. Armed with feedback from a small remote user test of the mobile pages of two big newspapers, I want to explain why I think these sites fail in some key area’s, and make some suggestions for improvement.
The USA Today and the Washington Post are both among the biggest newspapers in the United States. They differ in their tone of voice, but together they form a very rough average of the mobile newspaper sites available.
I’ll look at the user experience of these sites by discussing two use case scenario’s, and afterwards explain how these sites can be improved by less clutter, better typography, and a stronger visual hierarchy.