Automated remote usability testing is a very simple and efficient way to gather feedback on digital interfaces – if done correctly. When you do usability testing automated AND remotely, it’s good to keep in mind that the participant is missing some common communication channels. You ask participants for feedback, but you can’t see their faces, while your participants can’t ask any questions to express discomfort or uncertainty. When you’re aware of these limitations you’re able to compensate for it by carefully designing your test questions.
Tag Archives: feedback
Usabilla offers quick visual feedback, but in some cases you might want to collect additional feedback from your participants or just some demographic data by conducting a traditional survey. There are plenty of wonderful survey tools out there that make your life easier (e.g SurveyGizmo, Wufoo, Polldady), and now we’ve released a new feature that allows you to seamlessly combine a Usabilla test with one of these tools.>
To introduce the feature we’ve created a demo case. Lets assume that a university wants to know what its students think of the faculty’s homepage (universities love surveys!). So, they create a Usabilla test to get specific feedback on the homepage and a SurveyGizmo survey to get more generic feedback including some demographics of the users.
How to combine the two surveys in one?
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Mashable made a fresh start of the new year by launching a redesign. The intention of this new design was to put more focus on the stories, removing clutter, and dividing the content into sections (Home, Social Media, Mobile, Web Video, Entertainment, Business, Tech, and Jobs). In the past week more than 150 people commented on the blog post about the new design. Most reactions on Mashable seem to be positive about the new look and feel: ‘Fresh & clean’, ‘I like the sections’, ‘More professional’, and ‘Clean and Simple’. What are the most important changes in this design iteration and what can we learn from feedback? We asked 60 social-media-savy participants for feedback.
We have been working on some usability improvements in our frontend. These changes have been released last week and should enhance the user experience for your participants. Users get a clear introduction before they start the test. The toolbar has been simplified, the dimming on the mockups has been removed and users no longer need to register before they can rate a page. These improvements should push up the conversion rates for your tests.
The past months we’ve been working on a prototype for our online usability testsuite. The enthousiasm and efforts of our team are beginning to pay off. We’re making big progress on the both the backend and frontend.
Last week we kicked off with a basic test of our frontend and asked users to give their feedback on the website of The Next Web 2009. With the help of some early beta subscribers we collected an interesting dataset, which can be used to optimize our analysis. We could still use some extra input from others, so if you’re curious and want to be one of the first to start your own simple usability test in the future: sign up for our beta.
Usabilla helps you to collect feedback from your users. We take a new approach to usability testing with visual feedback & transparency. We provide a tool to actively involve your users in the process of design & improvement. Test your website or concept in less then 15 minutes.
Sign up for a beta account
We’re currently working on our first release. Please sign up at our homepage to receive an invitation for the beta in April.