Tag Archives: customer service

featured Announcements

Wanted: Customer Satisfaction Intern

Are you a great fit for Usabilla?

√ I love to work in a fast-growing startup
√ I’m motivated & eager to learn
√ I have an outgoing personality
√ I love new challenges

We are looking for a full time Customer Satisfaction intern. Are you passionate about building new relationships? And do you want to join a team that is both product and service focussed? Do you dare to provide support for the big players, such as Booking.com, Vodafone, and T-mobile?
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2012_10_Jeffrey_featured Theory

The Power Of An Educated Customer Support Center

This is a guest post by Jeffrey van den Dungen Bille.

When you read the Usabilla blog, there is no need in saying that UX is all about touch points. Neither do I need to tell you that your support center is a very important point of contact for your customers. Too bad that support centers are often overlooked, leaving aside the potential they bear for improving the user experience.
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