Comments on: Remote usability: a comparison of online services

By: Paul Veugen

Paul Veugen — Wed, 22 Jun 2011 08:17:40 +0000

Good point. It’s an oldie.
Will update this chart in the near future. We’re working on some new stuff that will shuffle the chart a bit more (functional, live feedback).

By: Nate Bolt

Nate Bolt — Fri, 17 Jun 2011 16:30:49 +0000

Cool chart but you guys really gotta put “static” versus “functional” on what you can test. That’s the biggest difference *right now* for Usabilla, and it’s the hardest for us to explain to people… Then this chart would be more fair, and we could totally use it.

By: Paul

Paul — Fri, 24 Jul 2009 17:44:14 +0000

@Kaelig
Quantitative: Focus on statistics and user behaviour. CrazyEgg for example shows you insights in the behaviour of your visitors (How do they visit your site). Qualitative methods focus on gaining insights in the attitude of your users (Why do they visit your site and what do they think about your site?).

Gaining insights in the ‘Why’ can help you to make decisions on improving designs or gives direction in an early stage when you design new solutions.

@John
Didn’t know about those two. Do you have experience with both services?

By: John

John — Fri, 24 Jul 2009 14:25:35 +0000

What about UserZoom and Webeffective?

By: Kaelig

Kaelig — Fri, 24 Jul 2009 09:42:55 +0000

Thanks for the table.

What do you mean by “Qualitative / quantitative”?

I don’t get “Qualitative” in this context.

Where I work we user crazyegg, what should make us switch to a “qualitative” solution?

Thank you for explaining me