A blog about visual design, analytics, usability, user experience, and remote research.

2013_10_08_featured Announcements

Usabilla Exchange – The Community is Alive

Usabilla is a big advocate of shared knowledge. That is why we put a lot of effort into our blog: so we can share case studies, UX cases, and other UX insights with you. It’s why we love discussing new ideas with the team, and sharing best practices with our clients. And that’s why we started Usabilla Exchange.

We believe that only together and in exchange with one another, can we (1) strengthen the voice of our customers, (2) help you listen and make improvements based on customer feedback, and (3) further develop Usabilla to match not only your current, but also your future needs.
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Screen-shot-2012-06-27-at-3.45.33-PM Design

The ABC of Usability – Part 9

The latest installment in our monthly list of User Experience terms.

Each month, we are adding new terms to our existing glossary of Usability and UX definitions; terms we deem useful, interesting or – hopefully – a mixture of the two!

Discover new terms, learn more of the ones you thought you knew and find out interesting, little known, details.
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ufo8 Design

How To Integrate Waiting Time Into Your User Experience

People don’t like to wait. This is true in any situation you can think of. Be it in the line for the checkout, when counting down the days before a special event, or when loading a website – waiting requires patience, a goal worth waiting for, and the ability to distract ourselves.

Once we focus on the waiting itself, we start to keep track of the passing time by counting days, hours, minutes, or even seconds. The more conscious we experience waiting time, the longer it becomes. Think about it for a second. I bet you can come up with plenty of examples when a few seconds felt like forever.
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header Links

Our 5 Favorite UX Articles (September 2013)

With summer now officially over – and autumn beginning to bite – it’s back to retreating indoors and browsing the web as the rain does its thing outside.
Luckily for you, we’ve brought together our favorite UX articles of the last month to provide some distraction from the build up to Christmas(!)

With so much quality content out there, we’ve compiled 5 articles we feel are interesting, invaluable or otherwise a must read for anyone with an interest in UX.
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featured Design

Popular Methods for Online Storytelling

This article was originally, and in full length, published on Six Revisions. Please visit the original source for the entire text, including many more visual examples.

The act of storytelling is present in every culture. Storytelling, when done well, can move people to take action.

The way we tell stories has evolved drastically over time. We constantly find new methods for preserving and sharing our stories: From drawings on cave walls, verbal recounting passed down from generation to generation and songs to more modern ways like newspapers, books, audio and video recordings.
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inzeit Design

How to Simplify Design

A simple web design offers many benefits that are lost from complicated or cluttered websites. Simplicity cuts out any friction that can otherwise exist between a user entering your site and actually converting. Internet users are becoming increasingly attracted to simply designed websites, because they’re aesthetically pleasing, focused, and easily understood and navigated. They also often load faster and are great for performing well across platforms.
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2013_09_amsterdamUX_featured Announcements

AmsterdamUX MeetUp Highlights (3rd Ed.)

On the 3rd of September, Usabilla hosted the third meeting of Amsterdam UX — a collection of UX professionals and enthusiasts throughout the city. The talk was of stakeholders, and how to ensure they listen to your professional opinion when changes are required, covering three key points:

  1. How do you persuade them to change something which appears to work?
  2. How can it be proven that one concept is preferable over another?
  3. Can the profitability of a redesign be justified or proven before implementation?
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2013_09_05_featured Theory

10 Quick Fixes For Your Online Credibility

Online credibility is key to a successful website, right? Right. The way people perceive your company or brand and whether or not they trust you affects their behavior on your site. People that don’t trust you will most likely leave your site rather quickly. Those who do trust you might linger a little longer, engage with your content, and possibly convert.
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