In February the interaction design community gathered in Savannah for three exciting days of keynotes and workshops at IXD10.
Nate Bolt, one of the founders of the US based usability research firm Bolt | Peters, gave an interesting presentation about remote research. Nate has overseen hundreds of user experience projects for customers like Sony, Oracle, Volkswagen, Greenpeace, Autodesk, and many others. In about 30 minutes he shared his experiences on remote research.
In his presentation at IXD10 Nate also shared his experiences with Usabilla (skip to 15:00 min):
“It’s (the heatmaps) a great deliverable internally… It’s really easy to understand.”
“We like it as an add-on to other kinds of research, because it’s so easy to create. It just takes a few minutes.”