How to Choose The Right Plan
How-tos | User Experience

How to Choose The Right Plan

on / by Sabina Idler

Over 15.000 marketeers, researchers, designers, and analysts already work with Usabilla to collect feedback, measure performance, and much more. For both beginners and experts in the field, Usabilla offers a simple way to focus on qualitative and quantitative research, to find out what users think and do.

On our Pricing & Signup page we offer our customers different plans to choose from. Depending on the number of tests you want to run simultaneously and the kind of data you want to collect, you might need to bounce between plans. You can upgrade or downgrade your plan at any time, whatever comes out best for you.

In the following I’ll shortly introduce our plans and give you some orientation marks to help you choose the right one. Every plan includes a free trial period of 14 days.

Small plan

Our Small Plan is our most basic paid plan. It costs you decent $49 per month and includes one active test at a time with a maximum of 50 participants per test. You can customize your test, which means you can adapt both the introduction and thank you page to your needs.

For whom?

This plan is perfect for people, who only want to set up a single test and who are happy with a sufficient but limited number of participants. If you are interested in tendencies or want to collect qualitative feedback including notes, this is the right plan for you.

What you can do with it

With our Small Plan you can run one test at a time. You can ask for feedback, find out what your users’ tendencies are, and measure performance. Even though you are limited in the number of active tests and participants, with this plan you can fully use all the features Usabilla has to offer.

Standard plan

With our Standard Plan for $89 per month, you can run three tests simultaneously with 100 participants per test. You can also customize your tests and adapt both the introduction and thank you page to your needs. This plan is the most popular one among our customers.

For whom?

First of all, this plan is convenient for customers who were already working with a small plan and want to either test with more participants, or multiple pages at the same time. Also for newcomers, who want to start with more than one test, this plan is ideal. With our standard plan, you can collect valid quantitative data to detect and underpin UX issues.

What you can do with it

With this plan you can collect both qualitative and quantitative data. Test any interface with close to 100 participants and you can draw conclusions with quite some certainty. You can also run different tests at the same time and for example compare different design versions.

Large plan

Our large plan costs $199 per month. This might seem expensive at first, certainly if you compare it with our small and standard account, but not if you compare it with the valuable feedback it provides you with. You can run 10 tests simultaneously with 250 participants per test. Of course you can also customize your tests and adapt both the introduction and thank you page to your needs.

For whom?

This plan is suitable for people who are either involved in projects that require multiple tests of different aspects of an interface, or who are in charge of several projects that all require separate tests. Also people, who are looking for the big numbers to validate qualitative data will want to look into this plan. 250 participants will deliver valid quantitative results that not only tell you something about your test interface, but will also convince anyone you need convinced.

What you can do with it

With this plan you can use all features Usabilla offers to their full extent. You can set up multiple tests at the same time and collect valid quantitative data. Of course you can also collect feedback, measure performance, and compare different designs.

Enterprise account

Our Enterprise account includes unlimited active tests and more than 500 participants per test. Besides, with this plan you get exclusive email access to our CTO for support. To find out more about the conditions for this plan, please contact us directly.

For whom?

As the name already gives away, this plan is for pros. We consider pros frequent Usabilla users, who regularly run big numbers of tests and depend on high numbers of participants.

What you can do with it

With this plan, you can do the same as you can do with the large plan, only more of it.

In sum…

For the diversity or our customers, we offer different plans that all meet different needs. The Small Plan is perfect to collect some first feedback and detect tendencies among your users. Our most popular plan is the Standard Plan. With this plan you can already do advanced test series with multiple tests simultaneously and collect quantitative data. The Large Plan offers even more tests at the same time and through the high number of participants you receive valid quantitative data. For those, who use our tool frequently and on a big basis, we offer an Enterprise account with unlimited active tests and even more participants.

We offer a plan for everyone’s needs and our monthly terms make it possible to upgrade and downgrade your account at any time. This way you can easily adapt your plan to your current test objectives.

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Article by

Sabina Idler

Sabina was technical writer & UXer @Usabilla for 5 years before she started her own UX research and consultancy firm; UXkids. With UXkids, Sabina leverages her academic research expertise, know how in child development, and strategic vision to help companies build successful digital products for children. You can connect with Sabina on Linkedin or follow her on Twitter.

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