Category Archives: Case Studies

featured Case Studies

Case Study: WE Fashion improve all round customer experience with Usabilla Live for Websites

  • “We get very diverse feedback – from compliments and suggestions, to complaints and checkout issues. The tool helps us to quickly act on negative user experiences and optimize our website to match our customers’ needs and expectations.”

– Matthijs Bionda, Online Marketeer at WE Fashion
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2012_12_bol_featured Case Studies

Bol.com Validates Design Decisions Over Night With Usabilla Survey

  • Usabilla Survey is an easy and stable tool that helps design teams gather information and gain insights into the user experience of a design. It’s a great way to gather feedback from our customers based on early stage design versions, such as wireframes and mockups.

– Michiel Besseling, Senior Interaction Designer, bol.com

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2012_11_sanoma_featured Case Studies

Case Study: User Insights Validate & Optimize The New Nu.nl iPad App

  • With help of Usabilla Survey, we were able to make important improvements to the design before we launched our new Nu.nl app. Only 13 percent of the participants were able to identify a custom icon correctly. Lots of qualitative input allowed us to change the icon in time.

Annegien Bruins Slot,
Usability Specialist at Sanoma Media’s Online Performance Team

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