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Upgrade and get a free copy of ‘Remote Research’ Announcements

Upgrade and get a free copy of ‘Remote Research’

We made an interesting deal with Rosenfeld Media.  If you upgrade your account to a standard or large plan now, you’ll receive a free copy of Rosenfeld Media’s newest publication: “Remote Research” by Nate Bolt and Tony Tulathimutte from Bolt | Peters. “Remote Research” is a must read for everyone who wants to learn more about the ins-and-outs of remote testing. Nate and Tony are excellent guides in the world of remote research and share their experiences in more than 200 usability tests in this funny and easy-to-read book.

Sign up for a Usabilla account now and receive a free copy of this book.
Already got an account? Log in and upgrade at your account page.

Cover - Remote Research Backcover - Remote Research

What others say about this book

“Nate and Tony have done it! They’ve described beautifully one of the user experience profession’s best-kept secrets—conducting remote usability tests. This book is a must-have for anyone thinking about remote testing, since it tackles everything you need from soup to nuts. I can’t wait to get a copy for my own bookshelf. Oh, it also will melt your face remotely.”
Jared Spool CEO and Founding Principal, User Interface Engineering

“Remote user research helped us find a good mix of users whose intent was to conduct the same tasks that we were examining on the AAA TripTik Travel Planner. It was thrilling for our team of developers, researchers, and managers to watch and hear travelers interact with the application in their own environments.”
Renuka Sastri Manager of Publishing Marketing, AAA

“The techniques in this book will make every designer’s and user researcher’s life much easier. Nate and Tony use the attitude and power of Web 2.0 technologies to create a new way of thinking about user experience research. They share their expertise clearly, concisely, and with a great sense of humor, giving practitioners step-by-step details to conduct remote research of virtually any complexity.”
Mike Kuniavsky author, Observing the User Experience

Interested in our deal? Sign up for a Usabilla account now and receive a free copy of this book. Already got a Usabilla account? Log in to your account and upgrade directly.

Small design enhancements for test details Announcements

Small design enhancements for test details

We’ve just released some minor enhancements for the test details page, to solve some important usability issues. These small improvements include extra feedback on the status of your test, disabled buttons instead of disappeared buttons, and some improved styling.

Fixed issue: ‘Disappearing’ actions were very confusing

We do no longer hide the ‘Activate’, ‘Preview’, and ‘Analyze’ buttons when these functions are not (yet) available. You can’t start a test that doesn’t contain at least one page and one task. We’ve used disabled styles, a tooltip, and a additional message to explain why the ‘Activate’ and ‘Preview’ buttons are disabled. Showing the most important actions, regardless the state of a test, should also help to create a more complete picture of the entire testing process from the start.

Improved buttons - Inactive / Disabled

Fixed issue: Ordering tasks was a ‘hidden feature’

In one of our recent releases we’ve added drag-and-drop functionality to change the order of tasks. You can simply drag and drop tasks to order them any way you like. Many users did not notice this feature. We hope we’ve solved this issue by simply adding a small icon.

Drag-Drop Tasks

Aesthetics: finetuning

We’ve made an enormous amount of small visual changes. We hope all these small changes together improve the look and feel of our application. We’re also working on user experience improvements for the front-end. We hope to be able to launch these changes in a few weeks. Stay tuned.

Login to your account (or create one) and please tell us what you think.

Upgrade your plan & create PDF reports Announcements

Upgrade your plan & create PDF reports

We’re very happy to announce that we’ve just launched our first ‘official’ public release. We’ve renewed our homepage, launched paid plans, and offer PDF reports for all your test results. Log in to your account to try the new reports and other new features.
With the help of our beta testers we have been able to build a useful tool to collect feedback on webpages, mockups, sketches, and other images. In the past months Usabilla has proven its use in a large number of different cases. More then 2500 usability experts, web designers, online marketeers and other web professionals are using Usabilla to conduct remote usability tests and collect feedback.

Check out your new PDF reports

You can now export your test results as a PDF report. Create and customize your reports in our analysis tool. You can also use the new ‘Save as PNG’ feature to save parts of your visualizations and use these in your own reports or publish them online. Log in to your account and analyze one of your tests to see these new features.

Upgrade your account

During our beta period we have been offering beta accounts to test our service. We will continue to offer free accounts, which will be limited to 5 pages and 25 participants. You can upgrade your free account to one of the following plans: Small ($49), Standard ($199), and Large ($950).

  • Small – 10 pages – $49 / year – 250 participants – Upgrade
  • Standard – 50 pages – $199 / year – 250 participants – Upgrade
  • Large – 250 pages – $950 / year – 500 participants – Upgrade

We use PayPal to securely proces your payments and we don’t use automatic recurring payments, you simply renew your plan after a year if you want to continue to use our service. Please contact us for more information about upgrading your account or our custom plans.

Create a test in 4 minutes

Take a look at our new screencast to learn more about creating and analyzing a test. In just 4 minutes we’ll explain how to create an Usabilla test and analyze your results. Sit back, relax, and watch the movie:

Usabilla – Hassle free usability testing from Paul Veugen on Vimeo.

Questions or feedback?

Please let us know if you got any questions about our service. Send us a mail (support@usabilla.com) or contact us on Gtalk (support@usabilla.com) for help or if you want to discuss a test.

Press?

Read our press release

Upgrade planned: Wednesday Dec 16th 9:00AM (GMT+1) Announcements

Upgrade planned: Wednesday Dec 16th 9:00AM (GMT+1)

Tomorrow morning at around 9:00 (GMT+1) we’re going to upgrade our servers. Unfortunately this will cause a few minutes downtime for all our customers. We’re launching a new Usabilla version, implement our paid plans and will add an extra server. If everything works out as planned we will only be down for a very short time span and our new release will be up and running at 9:00 AM (GMT+1). We will send out a newsletter to our customers after our release tomorrow, with more details on the update and paid plans.

Create PDF reports and export your charts as PNG Announcements

Create PDF reports and export your charts as PNG

You can now easily export all your test results as PDF. Select a page and your tasks, customize your reports and save them as PDF. You can also export your visualizations as PNG to save them locally, include your charts in your own reports, or publish them online. Take look at a sample report.

Analyze your tests and create custom PDF reports

usabilla_save-as-pdf

Export your visualizations easily as PNG

save-as-png

Usabilla is looking for a PHP master Announcements

Usabilla is looking for a PHP master

Do you have experience with Zend, Symfony, Cake or any other MVC framework and are also able deliver neat XHTML / CSS? Do you dare to develop a product for the World’s leading usability professionals? The Amsterdam based usability startup Usabilla is looking for an ambitious PHP developer to join our team.

Do you have….

  • Experience with developing in a MVC framework (preferably Zend).
  • The skills to write W3C compliant XHTML / CSS.
  • The flexibility to work in an international team on a variety of (complex) tasks.
  • At least 20 to 40 hours a week time available.
  • The eagerness to work at an international startup.

We’re offering you an exciting job, great customers with very interesting ideas, and very skilled colleagues. Our offices are located in the city center of Amsterdam and we share an awesome office with other interesting and ambitious Dutch startups.

Contact Paul Veugen (paul@usabilla.com) if you’re interested in this position.

Update: Analyze large numbers of notes Announcements

Update: Analyze large numbers of notes

We released an update of the analysis page today. This release contains some minor changes and makes it easier to analyze large numbers of notes. We’ve added a list of all your active notes at the bottom of the page and you can easily turn notes on and off. The icons for notes are now smaller and you can select the color of the icon (the same color as points).

We’ve also updated the export options. Our XML exports now contain all your data, including time per task (per participant) and average time per task. You can find the export options at the bottom of the test details.

Customize your tests, tasks and even more fun Announcements

Customize your tests, tasks and even more fun

A few moments ago we released a major update of Usabilla. We know for sure this new release will make usability testing with Usabilla even more easier for both you and your participants. We’ve improved the usability of our test interface and added some interesting new features to extend your testing possibilities.

A short overview of the most important new features in this release:

Easier feedback with an improved test interface

We’ve simplified the test interface for your participants. We’re sure the new interface makes it even easier to participate in a test and share feedback. We removed unnecessary clutter from the toolbar and combined points and notes. Users can simply add a point to answer your questions and attach a note to this point if they want to share some additional comments. Usabilla tests currently got an average conversion rate of more than 30 percent. With these new improvements we hope to improve the conversion of your tests even more.

Test interface: Add a note

Help participants by providing additional context per task

You can now add a short introduction for each task. This short intro can be used to provide some additional context for your participants.

Some examples:

  • You want to book a trip to Amsterdam in October. You’re searching for a hotel in the price range of 80 to 100 dollar. Where would you click to search a hotel?
  • We would love to know what you think of our new homepage. Please let us know what your think of this page. Click on the screen to add a note.

Give users some additional info for each task

Customize your introduction and thank-you page

Your tests need a clear introduction. You can now improve a test by customizing the introduction. You can use basic HTML for markup and some simple tags to automatically include page thumbnails, the number of tasks, etc. The Thank-You page can also be customized. This page is shown after a participant finished a test. You can use the page to thank your participants for their input or to point them to pages or forms.

Test interface: Add a note

Combine one-click-tasks and standard tasks in one test

A few weeks ago we launched ‘One-Click-Tests’. A one click tests is very simple test, where users can only use one point to answer a question. You can use this method for example to test first impressions or to measure the time it takes to accomplish a certain task. You can now combine one-click-tasks and standard tasks in one test. You can define for each task if it’s a standard or a one-click-task.

Add an introduction per task

Improved results and task timers

We gave the results page a small facelift. The layout of the page changed a bit and we added some new features to analyze your test results. You can use our selector to select a specific area of your page and check the stats for that area (how many users clicked in a specific area?). We now also track time per task. This helps you to compare different tasks and pages.

Test interface: Add a note

Upgrade your plan

We’re going to launch paid plans in the near future. We’ll offer different plans, varying in price between $49 and $950 per year.

You can continue to use Usabilla for free, but your reports will be limited to 25 participants per test.

Share interesting cases

Please let us know if you need any help with a test case or want to share your findings. We would love to learn from your questions and usability challenges.

Contact us by mail (info@usabilla.com), via Twitter (@usabilla) or leave message at our customer support page at GetSatisfaction (http://getsatisfaction.com/usabilla).

Test your mobile site or app with Usabilla Announcements

Test your mobile site or app with Usabilla

In about 2 weeks we’ll introduce a new update of our test interface, which will make it even easier for participants to rate a web page or concept. Currently we have an average conversion rate of about 30% on all our tests, we hope to improve this with the new interface. The new release will make it easier to add notes and will offer options for additional instructions to help your participants with some extra instructions or context.

We’re also going to introduce a mobile version for Android and iPhone about two weeks later. In about 4 weeks you’ll be able to test your mobile apps and websites on the iPhone and Android phones. Users can use the same simple test interface we offer for standard tests in their mobile browser to answer questions and annotate your mobile interfaces.

Sign up for our free beta and you’ll be the first to try our mobile version.