Category Archives: Announcements

User Research Friday at Usabilla HQ Announcements

User Research Friday at Usabilla HQ

Our good friends at Bolt | Peters are hosting User Research Friday, where UX, research and design professionals discuss methods and meet each other. The event is held in New York, but simulcasted in San Francisco and in the Usabilla office. We have a 2-way line with the event in NYC, so we can watch all the talks and ask questions.


User Research Friday Logo

It’s on friday November the 18th, from 7pm – 11pm. Please let us know if you can come by registering here. Spots are limited.

My time as an intern at Usabilla Announcements

My time as an intern at Usabilla

Suzanne helped Usabilla a great deal this summer. Her design skills proved invaluable, most of all in creating user flows and thinking about the user experience of our upcoming backend. It was great to have her as an intern, both on a professional and on a personal level! Suzanne was so kind to write a bit about how she experienced her time here, which you can read below. All the best Suzanne! — The Usabilla team

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We proudly present to you: our new website! Announcements

We proudly present to you: our new website!

We are happy to announce that our new website is online. We had a lot of fun designing, coding, tweaking and writing it. Out with the old, in with the new!

Our new baby

Our new baby

Do you like the new design? Do you have any feedback or tips? We are planning to test and tweak the site quite a lot, and we couldn’t do it without our customers. Please let us know, we are listening!

Odyssail: Why is it so hard to book a sailing trip online? Announcements

Odyssail: Why is it so hard to book a sailing trip online?

Did you happen to hear the news last May of a Chinese labor camp forcing detainees to play World of Warcraft as part of a huge money-making scam? Well, I have another idea that might not generate any money to the guards, but will definitely cause pain with the detainees: try to book a sailing trip to Greece online! Seriously, my eyes were hurting, I got stressed, and had nightmares that I’ll spend all my summer in the rainy Netherlands.

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Announcing a much faster Usabilla Announcements

Announcing a much faster Usabilla

We are happy to announce that we launched a new, highly improved version of both our surveys and the analysis of test results in Usabilla. Most of all, everything is much quicker and responsive. Some of the improvements:

  • Our visual surveys are completely rewritten from scratch and much faster as a result. By using leaner code and preloading test content in a clever way, participating is even more pleasant than it was before.

  • The analysis also got a complete makeover. We now use the newest web standards and no longer rely on Flash, which makes the interface way more snappy and flexible for future improvements. You can also analyze the results of individual participants, we added filter options for participants and visualize results with click paths.

  • The XML of test results contains more data and is structured for integration with other apps and our future API.

We believe this greatly enhances the Usabilla experience for both our users as your users (test participants). If you have any questions, don’t hestitate to contact us.

Dark Patterns: May the force be with UX Announcements

Dark Patterns: May the force be with UX

When the planet Alderaan is destroyed in A New Hope, Obi-Wan senses “a great disturbance in the Force, as if millions of voices suddenly cried out in terror, and were suddenly silenced”. Now, like another Obi-Wan Kenobi, Harry Brignull has felt a disturbance in the Force and upon realizing that Dark Patters pose a threat to the whole UX community, gives a heads-up to all of us through his Dark Patterns wiki.

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How to overcome resistance to the implementation of User-Centered Design Announcements

How to overcome resistance to the implementation of User-Centered Design

Incorporating usability techniques and processes of User-Centered Design (UCD) in companies that are not used to working with them can become a daunting task. Over and over again we hear arguments that justify the rejection and invalidate the possibility of change, even if this is minimal. This article describes the most common arguments we hear, and proposes concrete actions to refute the negatives.

by Doug Savage (www.savagechickens.com)

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New feature: Personalize your test to improve response rates Announcements

New feature: Personalize your test to improve response rates

Hi %YOURNAME:%,

In some situations, a test calls for a more personal welcome message than a variation of ‘Dear participant’. I’m glad to announce that as of today, our developers made this possible. We are humans after all, not machines. The sound of our name is the sweetest and most important sound in any language. If you don’t believe Dale Carnegie, believe the research that shows personalization increases response rates.

Personalize your introduction

Personalize your introduction

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